Cliq Connectivity Issue(WINDOWS)

Cliq Connectivity Issue(WINDOWS)

If your experiencing issues connecting to our chat tool please see initial trouble shooting steps below.

***Kindly perform clear cache/cookies first then close all browsers and then test before proceeding below***

1. Kindly visit wms.zoho.com using a web browser (Chrome/Firefox/IE/Opera etc)

2. If result is "WMS Persistent Connection Server" that means that your connection is good. If your connection to the server is bad, it would show something like page connectivity error.

3. If you have a bad connection to the server try opening the command line and type in "ipconfig /flushdns"

***You can open the command line by opening the start menu and typing "cmd" then hit enter.***

Win 10 CMD
Win 7 CMD


After flushing the DNS, kindly try accessing Cliq again.


You can also try to use another internet provider.

If none of the above steps work, reach out to the Helpdesk team and we will be more than happy to assist you.





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